Mission Critical Call Center
Based in Charlotte, N.C., Syntheny provides nationwide call center and time-critical answering and dispatch services to a wide range of businesses and organizations. Syntheny operates two distinct call centers. Syntheny's MedLink Division provides services specially tailored to the medical community and is the largest healthcare-specific call center in the Southeast. Syntheny's CriticalContact Division provides services to commercial businesses and organizations with mission critical facilities and functions.
Syntheny prides itself on combining industry-leading technology and dedicated, well-trained operators to create the ultimate high tech/high touch call center experience for our clients and our clients' customers.
Syntheny is the winner of the Charlotte Chamber/First Citizens Bank Quality Customer Service Award.